Getting Suppliers to Actually Respond

In practice, the biggest bottleneck in CBAM compliance is rarely the calculation — it's getting a supplier on the other side of the world to open a technical questionnaire and fill it in on time. Requests that look generic or unofficial get ignored; requests with a clear deadline, a recognisable sender, and a low-friction follow-up get answered.

That means branding the request as coming from you rather than a faceless compliance tool, giving suppliers a realistic due date, chasing non-responders automatically before the deadline rather than after, and making it easy to flag 'we can't get this data' so you can fall back to defaults for that shipment without losing the rest of your declaration.

Cora's supplier requests carry your own branding — logo, support contact, colour — and reminder and escalation timing are configurable per entity, so slow responders get chased on your schedule, automatically, ahead of a reporting deadline.